Real-time income orchestration for complex payment operations.

Trusted by leading organisations

City of WestminsterDevon County CouncilEdinburgh Napier UniversityLincolnshire County CouncilSouthampton City CouncilUniversity of GlasgowRCSIWest Berkshire Council City of WestminsterDevon County CouncilEdinburgh Napier UniversityLincolnshire County CouncilSouthampton City CouncilUniversity of GlasgowRCSIWest Berkshire Council
The Problem

Payments are fragmented. Income shouldn't be. As organisations expand digital channels and modern payment methods, operational complexity increases. Finance teams are left navigating fragmented workflows, disconnected systems, and growing reconciliation backlogs — asking the same questions every day.

Why am I still reconciling manually?

Where did this payment get allocated?

Why is month-end close taking so long?

How do I trace a payment end-to-end?

Why doesn't my ERP match reality?

Who approved that refund?

Why can't customers self-serve?

How do I reconcile across channels?

How It Works

Income orchestration explained. From transaction to structured income in six steps.

The Platform

One platform. Every payment. Full control. HeyCentric replaces the patchwork of tools, spreadsheets, and manual processes with a single orchestration layer across your entire payment estate.

Multi-Channel Collection

Accept and manage payments from every touchpoint — web portals, card terminals, telephony, open banking, recurring cards, and pay-by-link — through one unified system.

Intelligent Allocation

Automatically route income to the right fund, department, or cost centre using configurable rules. No more manual tagging. No more misallocations.

Real-Time Reconciliation

Match payments against bank feeds, acquirer settlements, and ledger entries as they happen — not at month-end.

Customer Portal

Give customers, citizens, and students a modern self-service experience with invoices, balances, payment history, and one-click repeat payments via Stripe OneLink.

Governance & Audit

Every transaction carries a full audit trail. Enforce approval workflows and compliance policies automatically.

Reporting & Analytics

Live dashboards, automated alerts, and exportable reports. See where every pound sits and what's outstanding.

Why HeyCentric

Built for the complexity others ignore. Purpose-built for organisations where payments must work across channels, scale across departments, and meet strict governance requirements.

Real-Time, Not Batch

No overnight cycles or manual imports. Every transaction is processed, allocated, and reconciled the moment it happens.

Channel Agnostic

One platform for online, in-person, telephony, and self-service payments. No silos, no gaps, no stitching systems together.

Governance From Day One

Full audit trails, policy enforcement, and compliance reporting are built into the core — not bolted on as an afterthought.

Designed for Complex Organisations

Purpose-built for any organisation managing high volumes across multiple departments, payment channels, and fund structures — from local authorities to commercial enterprises.

Proven at Scale

Trusted by organisations that can't afford to get payments wrong.

£1B+

Annual payment volume processed

22

Public sector organisations live in under 2 years

90–95%

Payments allocated automatically

4–6 wks

Typical implementation time

3.4M+

Transactions processed annually

£650M

Transacted through Stripe

99.999%+

Platform uptime

10hrs → <1hr

Weekly reconciliation time per team

Integrations

Connects to the systems you already use. ERP-agnostic by design. HeyCentric integrates with your ERP, debt management platforms, CRMs, and payment infrastructure through APIs, files, and event-driven workflows.

Stripe

Unit4

Oracle

SAP

Open Banking

Ready to orchestrate your income?

See how HeyCentric gives finance teams real-time visibility and control over every payment.