Real-time income orchestration for complex payment operations.

Trusted by leading organisations

City of WestminsterDevon County CouncilEdinburgh Napier UniversityLincolnshire County CouncilSouthampton City CouncilUniversity of GlasgowRCSIWest Berkshire Council City of WestminsterDevon County CouncilEdinburgh Napier UniversityLincolnshire County CouncilSouthampton City CouncilUniversity of GlasgowRCSIWest Berkshire Council
The Problem

Payments are fragmented. Income shouldn't be. As organisations expand digital channels and modern payment methods, operational complexity increases. Finance teams are left navigating fragmented workflows, disconnected systems, and growing reconciliation backlogs — asking the same questions every day.

Why am I still reconciling manually?

Where did this payment get allocated?

Why is month-end close taking so long?

How do I trace a payment end-to-end?

Why doesn't my ERP match reality?

Who approved that refund?

Why can't customers self-serve?

How do I reconcile across channels?

How It Works

Income orchestration explained. From transaction to structured income in six steps.

The Platform

One platform. Every payment. Full control. HeyCentric replaces the patchwork of tools, spreadsheets, and manual processes with a single orchestration layer across your entire payment estate.

Multi-Channel Collection

Accept and manage payments from every touchpoint — web portals, card terminals, telephony, open banking, recurring cards, and pay-by-link — through one unified system.

Intelligent Allocation

Automatically route income to the right fund, department, or cost centre using configurable rules. No more manual tagging. No more misallocations.

Real-Time Reconciliation

Match payments against bank feeds, acquirer settlements, and ledger entries as they happen — not at month-end.

Customer Portal

Give customers, citizens, and students a modern self-service experience with invoices, balances, payment history, and one-click repeat payments via Stripe OneLink.

Governance & Audit

Every transaction carries a full audit trail. Enforce approval workflows and compliance policies automatically.

Reporting & Analytics

Live dashboards, automated alerts, and exportable reports. See where every pound sits and what's outstanding.

What Makes HeyCentric Different

Built for the complexity others ignore. Concrete capabilities that set HeyCentric apart — from automated allocation to full lifecycle audit.

90%+ Automated Allocation

Revenue-code-driven logic routes income to the right department, cost centre, and GL code — automatically, at the point of capture.

Auto-Matching & Reconciliation

Configurable and aggregate matching rules align transactions against bank activity continuously, replacing periodic manual reconciliation.

Real-Time ERP Integration

Financial data flows to your ERP and downstream systems in real time — without replacing existing infrastructure.

Event-Driven Notifications

Alerts across all payment states — disputes, chargebacks, refunds, failed payments — so teams react immediately, not after the fact.

Commercial Card Surcharging

Automated surcharge logic on commercial card transactions to protect margins and maintain compliance.

Customer Self-Service Portal

A secure portal for customers, citizens, and students to view invoices, track balances, manage payment methods, and make payments.

Full Lifecycle Audit

Every payment and user action traced from authorisation to posting — across allocations, refunds, disputes, and configuration changes.

Proven at Scale

Trusted by organisations that can't afford to get payments wrong.

£1B+

Annual payment volume processed

22

Public sector organisations live in under 2 years

90–95%

Payments allocated automatically

4–6 wks

Typical implementation time

3.4M+

Transactions processed annually

£650M

Transacted through Stripe

99.999%+

Platform uptime

10hrs → <1hr

Weekly reconciliation time per team

Integrations

Connects to the systems you already use. ERP-agnostic by design. HeyCentric integrates with your ERP, debt management platforms, CRMs, and payment infrastructure through APIs, files, and event-driven workflows.

Stripe

Unit4

Oracle

SAP

Open Banking

Ready to orchestrate your income?

See how HeyCentric gives finance teams real-time visibility and control over every payment.